PNC Financial Services Group, Inc. (stylized as PNC) is a Pittsburgh-based financial services corporation, with assets as of December 31, 2016, of approximately $366 billion, as well as deposits of approximately $249 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with 2,520 branches and 9,024 ATMs, specialized financial businesses serving companies and government entities, and asset management and processing businesses.
In the U.S., PNC is the fifth largest bank by number of branch offices, sixth largest by deposits, eighth largest by total assets, and fourth largest in number of ATMs.
Current operations
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PNC Bank NA is the principal subsidiary of the PNC Financial Services Group, Inc. Based in Pittsburgh, Pennsylvania, PNC Bank offers consumer and corporate services in 2,520 branches in Alabama, Delaware, the District of Columbia, Florida, Georgia, Kentucky, Indiana, Illinois, Maryland, Michigan, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia, West Virginia, & Wisconsin. PNC also owns 22% of publicly traded fund manager BlackRock.
In April 2006, the J.D. Power Consumer Center released the results of its New York Retail Banking Satisfaction Study indicating that PNC Bank had an average number of satisfied customers.
PNC has also subcontracted with Nationwide Bank and Washington Federal to process its home equity and auto loans. The operation sends out bulk mailings with offers and has customer care centers in Pittsburgh, PA, and Kalamazoo, MI, to handle this, and other PNC Bank customer service and sales calls.
Retail banking
PNC is a top-ten Small Business Administration lender. With 9,000 ATMs, PNC has the third-largest bank automated teller machine network in the U.S. PNC claims to operate environmentally friendly "green" bank branches.
Virtual Wallet
Virtual Wallet is a combination checking and savings account offered by PNC Bank, which allows for unlimited check payments. It was launched in July 2008 and was aimed primarily to the tech-savvy members of Generation Y. Virtual Wallet is a mobile application that features three integrated accounts: a checking account called Spend, a second, interest bearing checking account called Reserve and a savings account called Growth. The service had more than one million customers as of June 2012.
Asset Management Group
PNC Asset Management Group (AMG) provides Institutional Asset Management and Wealth Management services to high-net worth investors and has approximately $265 billion in assets under administration, of which $136 billion is directly under management. PNC Wealth Management is the 16th largest wealth management firm with $48.8 billion in private client AUM. Hawthorn Family Wealth provides management for clients with over $20 million and directly oversees almost $31 billion.
Credit cards
PNC owns a credit card portfolio with most cards as Visa products with $5.3 billion in outstanding credit card loans as of December 31, 2016. In 2014, PNC ranked as the 11th largest Visa/MasterCard issuer.
Historical Credit Card Outline
In 1998, PNC sold its credit card business to Metris Companies and MBNA.
In 2006, PNC got back into the credit card business by marketing and issuing credit cards, including one for small business, under the MasterCard brand by using a third-party vendor to handle its credit card business, partnering with Minneapolis, Minnesota-based U.S. Bancorp. After the National City merger in 2008, the U.S. Bancorp products were converted fully to PNC Bank products.
PNC Business Credit
PNC Business Credit focuses on Asset Based Lending, providing capital to private equity groups and middle market companies. This division of PNC operates out of offices in the US, Canada and the UK, closing over 400 deals in the last 2 years (2011-2013) and more than $27 Billion in commitments under management companies. PNC’s goal is to get deals done in a short period of time.
Corporate and Institutional Banking/Harris Williams & Co
PNC operates a top-ten treasury management business and the U.S.'s second-largest lead arranger of asset-based loan syndications. Its subsidiary Harris Williams & Co. is one of the U.S.'s largest mergers and acquisitions advisory firms for middle-market companies.In 2014 PNC purchased Solebury Capital Group LLC for $50 million, an independent capital markets advisory firm.
Mortgages
PNC Mortgage (formerly National City Mortgage) is credited with the first mortgage in the United States and has offices across the country. The company had $45 billion in mortgage loans outstanding as of December 31, 2016.
This is the second mortgage division to be named PNC Mortgage. PNC had sold off the original PNC Mortgage to Washington Mutual in 2001 due to volatility in the market despite the fact that the market was in a "boom" period at the time, then subsequently outsourcing mortgages to Wells Fargo until the National City deal. PNC has no plans to enter the subprime lending market that plagued National City Mortgage.
BlackRock
PNC Bank, N.A. owns 22% of BlackRock, the world's largest publicly traded asset management firm by assets under management.
PNC Real Estate/Midland Loan Services
PNC provides acquisition, development and permanent financing for commercial and multifamily real estate clients including a new term loan program and treasury management and capital markets services. Target clients include commercial real estate owners, operators, developers, and investors nationwide. Property types include office, multifamily, affordable housing, industrial, retail, seniors housing, healthcare, self-storage and lodging.
In 2015, PNC was ranked #7 on the list of Top Direct Lenders by National Real Estate Investor, with $16.9 billion in real estate lending that year.
Midland Loan Services, a division of PNC Real Estate, is a third-party provider of service and technology for the commercial real estate finance industry. It specializes in commercial loan and CMBS portfolio servicing. Founded in 1991, its headquarters are in Overland Park, Kansas.
In 2016, PNC/Midland was ranked by Mortgage Bankers Association as the top master and primary servicer of commercial bank and savings institution loans.
Other loans
As of December 31, 2016, PNC had $12 billion in automobile loans and $5 billion in education loans outstanding.
History
PNC Financial Services traces its history to the Pittsburgh Trust and Savings Company which was founded in Pittsburgh, Pennsylvania on April 10, 1845. Due to the long recovery from the Great Fire of Pittsburgh, PNC was not fully operational until January 28, 1852, when it opened offices at Liberty Avenue and 12th street. The bank was renamed The Pittsburgh Trust Company in 1853. In 1858, the company located its corporate offices at the corner of Fifth Avenue and Wood Street in Pittsburgh where they remain to this day. The bank changed its name to First National Bank of Pittsburgh in 1863, after it became the first bank in the country to apply for a national charter as part of that year's National Banking Act. It received charter #48 on August 5, 1863, with other later banks receiving charters sooner due to paperwork problems and the fact that the bank was already in business.
By 1959, after a series of mergers, the bank had evolved into the Pittsburgh National Bank, which later became the leading subsidiary of Pittsburgh National Corporation. Another branch of the current bank, the Philadelphia based Provident National Corporation, dates back to the mid-19th century.
In 1982, Pittsburgh National Corporation and Provident National Corporation merged into a new entity named PNC Financial Corporation, so the acronym technically doesn't stand for anything. It was the largest bank merger in American history at the time and created a company with $10.3 billion in assets. Between 1991 and 1996, PNC purchased more than ten smaller banks and financial institutions that broadened its market base from Kentucky to the Greater New York metropolitan area.
National City acquisition
On October 24, 2008, during the financial crisis of 2007-2008, PNC announced that it would acquire Cleveland-based National City Corp. for $5.2 billion in stock. The announcement came hours after PNC sold preferred stock to the United States Treasury as part of the $700 billion bailout plan, which it repurchased within two years.
The deal helped PNC double in size and to become the sixth largest bank in the United States by deposit and fifth largest by branches and made PNC the largest bank in Pennsylvania, Ohio, and Kentucky, as well as the second largest bank in Maryland and Indiana. It also greatly expanded PNC's presence in the Midwest as well as entering the Florida market. National City complemented PNC's presence, as Western Pennsylvania, Cincinnati, Ohio and Louisville, Kentucky were among the few markets before the acquisition deal in which both banks had a major presence.
PNC then had its footprint stretch from New York City to St. Louis, with branches as far south as Miami and as far north as Sault Ste. Marie, Michigan on the Upper Peninsula of Michigan. PNC completed the conversion of the National City branches on June 14, 2010.
Other acquisitions
PNC acquired the former United National Bancorp based in Bridgewater, New Jersey in 2004.
In 2005, PNC acquired Riggs Bank, which operated in the Washington, DC, area. Riggs had aided Chilean dictator Augusto Pinochet in laundering money.
PNC completed the acquisition of Maryland-based Mercantile Bankshares on March 2, 2007, making PNC the eighth largest bank in the United States by deposits. On October 26, 2007, PNC completed the acquisition of Yardville National Bancorp, a small commercial bank centered in central New Jersey and eastern Pennsylvania. On April 4, 2008, PNC completed the acquisition of Sterling Financial Corporation, a commercial and consumer bank with accounts and branches in central Pennsylvania, northeastern Maryland and Delaware.
On September 15, 2007, PNC Bank acquired Citizens National Bank of Laurel, Maryland.
On August 14, 2009, PNC took over Dwelling House Savings & Loan and its only branch location in Pittsburgh's Hill District after Dwelling House failed and was placed under receivership by the Federal Deposit Insurance Corporation. PNC agreed to assume all of Dwelling House's assets, and the branch became a PNC branch on August 17. Dwelling House had been known in Pittsburgh to provide low-income African Americans loans that other banks would deny, and had fended off receivership from the FDIC as recently as June 2009 through community fundraisers. PNC closed the former Dwelling House branch shortly after assuming Dwelling House's assets, with accounts transferred to the pre-existing PNC branch in the Hill District.
In 2011, PNC bought BankAtlantic's Tampa Bay Area branches.
Also in 2011, PNC acquired 27 branches in the northern Atlanta suburbs with $240 million in deposits and $42 million in book value from Flagstar Bank.
In 2012, PNC acquired RBC Bank from Royal Bank of Canada for $3.45 billion. RBC Bank had a 426 branches in southern Virginia, North Carolina, South Carolina, Georgia, Alabama, and Florida. Of these regions, PNC had existing branches only in Florida. PNC entered growing markets in the Southeastern US, such as Birmingham, Charlotte, Norfolk/Virginia Beach (Hampton Roads), Mobile, North Florida, Richmond, Greensboro/Winston-Salem (Piedmont Triad), and Raleigh/Durham (Research Triangle). At the same time, it expanded PNC's presence in South Florida, Tampa Bay Area to Orlando, and Atlanta. This acquisition filled a gap in PNC's market footprint between northern Virginia and central Florida, adding about 900,000 customers and 483 ATM locations. It made PNC the 5th largest bank by branches behind Wells Fargo, Bank of America, Chase, and U.S. Bancorp and the 6th largest by total assets behind the aforementioned four banks and Citibank.
Sale of PNC Global Investment Servicing (2010)
PNC's Global Investment Servicing subsidiary was the second-largest full-service mutual fund transfer agent in the U.S and the second-largest full service accounting & administration provider to U.S. mutual funds. PNC Global Investment Servicing had provided services to the global investment industry since 1973. With 4,700 employees, PNC Global Investment Servicing operated from the Republic of Ireland, the United States and the Cayman Islands, PNC International Bank Limited operated from Luxembourg. PNC Global Investment Servicing serviced $1.9 trillion in total assets and 58 million shareholder accounts. In 2007, PNC Global Investment Servicing Trustee & Custodial Services Limited was awarded a banking licence by financial regulators allowing it to expand further into Europe. As a result, the name changed to PNC Global Investment Servicing. PNC Global Investment Servicing was formally known as PFPC until July 2008.
In 2010, The Bank of New York Mellon acquired PNC’s Global Investment Servicing. PNC had sold the division to repay funds from the Troubled Asset Relief Program, which were used for the National City acquisition.
The Tower at PNC Plaza
PNC is headquartered in a modern, 40 floor, 800,000-square-foot (74,000 m2) skyscraper it built from 2012â€"2015, located on the corner of Fifth Avenue and Wood Street in Downtown Pittsburgh. Officially opened on October 2, 2015, the building is named The Tower at PNC Plaza, in contradistinction to the previous headquarters building, known as One PNC Plaza, and located at 249 Fifth Avenue, catercorner to the new headquarters tower. The new building continues the company's continuous presence at this location since its earliest operations.
On May 23, 2011, PNC unveiled plans for the $400M project, originally intended at 40 stories.
PNC owns the building and occupies all its space, except for street-level storefronts which are leased to retail tenants.
The Tower is one of the world's most environmentally friendly skyscrapers. Some of its features include a double glass facade to reduce cooling costs and promote natural airflow into the building, a high-efficiency climate-control system to heat or cool specific zones of the building as needed, and a pair of living rooftops to collect and channel rainwater and reduce heat gain. Alternative energy sources, such as fuel cells, and solar and geothermal power, are being considered in an effort to reduce carbon emissions.
Harris Teeter partnership
On July 30, 2012, PNC announced plans to put ATMs in 138 Harris Teeter grocery stores in the Carolinas, plus 53 other stores.
Legal issues
Overcharging of Black and Hispanic borrowers by National City
In December 2013, the Department of Justice and the Consumer Financial Protection Bureau announced that they had reached an agreement with National City Bank to resolve allegations that the bank had charged Black and Hispanic borrowers higher prices for mortgages between 2002 and 2008 (before the acquisition by PNC). In the complaint, regulators claimed that National City had violated the FHA and ECOA by charging more than 75,000 borrowers higher loan rates based on their race or ethnicity rather than their risk level. National City’s lack of pricing guidelines resulted in black borrowers being charged an average of $159 more in extra upfront fees or higher interest than white borrowers. Black borrowers also paid an average of $228 more annually over the life of the loan than white borrowers. Hispanics paid $125 more upfront and $154 more annually than white borrowers. Under the terms of the settlement, PNC was required to pay victims $35 million.
Leak of account information
PNC Bank was forced to reissue hundreds of debit cards to customers in March 2006 when their account information was compromised.
Lawsuit from Military Channel
Also in March 2006, PNC Bank was sued by Paul Bariteau, an investor in the Military Channel. Bariteau claimed PNC let the chairman of the Military Channel make unauthorized withdrawals of millions of dollars from the channel's account for personal use. The counter-claim was that Bariteau was only trying to recoup losses from a bad investment.
Securities fraud settlement
In June 2003, PNC Bank agreed to pay $115 million to settle federal securities fraud charges after one of its subsidiaries fraudulently transferred $762 million in bad loans and other venture capital investments to an AIG entity in order to conceal them from investors.
Overtime claim by loan officers
In 2017, PNC agreed to pay $16 million to settle claims of overtime wages by loan officers under the Fair Labor Standards Act.
Criticism
National Prearranged Services Fraud
In 2015, PNC Bank was found guilty and ordered to pay $391 million in damages for its role in an insurance scam involving prepaid funeral contracts at the now-defunct National Prearranged Services (NPS).
According to the lawsuit, funds entrusted to NPS, a St.Louis-based company that sold prepaid funerals, were diverted and embezzled would be safeguarded in a trust and backed by life insurance policies.
PNC Bank is the successor to Allegiant Bank, which served as a trustee for the company from 1998 to 2004.
Allegiant, PNC's predecessor, failed to supervise NPS's assets and allowed the company to pillage the NPS trust assets.[3]
Municipal Bonds Disclosure Violations
In 2015, PNC Bank's capital markets group violated disclosure requirements, for municipal bonds, by failing to divulge that the issuers had filed financial reports late. As a result, they were fined $500,000.[4]
Community initiatives
The corporation has sponsored a number of initiatives to improve education, health and human services, and cultural and arts activities. These include a "PNC Grow Up Great" commitment to early childhood development, the "PNC Foundation", and community development investments.
Since 1984, PNC Financial Services has compiled the Christmas Price Index, a humorous economic indicator which estimates the prices of the items found in the song "The Twelve Days of Christmas".
In 2012, PNC opened the PNC Fairfax Connection, a next generation community center in Cleveland, OH.
Notable corporate buildings
- The Tower at PNC Plaza in Pittsburgh, PA
- One PNC Plaza in Pittsburgh, PA (Current corporate headquarters)
- Whitehall in Columbus, OH (Customer service and online banking technical support call center)
- Two PNC Plaza in Pittsburgh, PA
- PNC Centre in Chicago, IL
- Three PNC Plaza in Pittsburgh, PA
- U.S. Steel Tower in Pittsburgh, PA (PNC is a major tenant)
- PNC Bank Building at 1600 Market Street, Philadelphia, PA
- PNC Bank Building in Washington, DC
- PNC Bank Building in Columbus, OH
- PNC Bank Center in Wilmington, DE
- PNC Center in Akron, OH
- PNC Center in Cincinnati, OH
- PNC Center in Cleveland, OH (Former headquarters of National City Bank)
- PNC Center in Fort Wayne, IN (Originally the Fort Wayne National Bank Building and later the National City Tower)
- PNC Plaza in Louisville, KY
- PNC Plaza in Raleigh, NC
- PNC Tower in Cincinnati, OH
- National City Tower in Louisville, KY (PNC is a major tenant)
- National City Bank Building in Toledo, Ohio
- PNC Center, Indianapolis, Indiana
- Top of Troy in Troy, MI (PNC is a major tenant)
- PNC Corporate Woods, Kalamazoo, MI
- One Tampa City Center, Tampa, FL (PNC holds the naming rights and is a major tenant)
- PNC Bank Building in Orlando, Florida
- Southgate Tower, Southgate, MI (PNC is a major tenant) (originally headquarters for Security Bank (Lincoln Park, MI), later housed offices for First of America and National City)
Naming rights
PNC owns corporate naming rights to the following:
- PNC Park, home of the Pittsburgh Pirates baseball team
- PNC Arena in Raleigh, NC. Home of the NHL's Carolina Hurricanes and the NC State men's basketball team
- PNC Field, home of the Scranton/Wilkes-Barre RailRiders AAA baseball team
- PNC Bank Arts Center in Holmdel Township, New Jersey
- PNC Sports Complex in Emmitsburg, Maryland
Chief Executives
- William Demchak April 23, 2013 â€" present
- James Rohr CEO May 1, 2000 â€" April 23, 2013, Chairman May 2001 - April 2014
- Thomas H. O'Brien CEO of PNC April 1, 1985-May 1, 2000
- Robert C. Milsom CEO of Pittsburgh National 1985-December 31, 1989
- Merle E. Gilliand November 1968-April 1, 1985
See also
- Hilliard Lyons â€" former subsidiary
Sponsorships
- Sesame Street
- PNC Park - Home of the Pittsburgh Pirates
- Chip Ganassi Racing - Primary sponsor on the 9 car.
References
External links
- Official website